Privacy Policy

Last updated: 15 July 2026

This template is a starting point and should be reviewed by a qualified Kenyan legal and compliance professional before the platform goes live.

1. Information we collect

We may collect identity, contact, account, employment, income, business, vehicle, application, device and transaction information needed to operate the platform and assess requests.

2. How information is used

Information may be used for registration, identity verification, credit assessment, fraud prevention, customer communication, document review, agreement administration, payment reconciliation, support and lawful reporting.

3. Sharing and service providers

Information may be shared only with authorised service providers, payment partners, verification partners, professional advisers, regulators or law-enforcement authorities where lawful and necessary.

4. Security and retention

We apply access controls and reasonable technical safeguards. Records are retained only for operational, contractual, legal and regulatory purposes, then securely deleted or anonymised where appropriate.

5. Your choices and rights

You may request access, correction, restriction or deletion where applicable, and may object to certain processing or withdraw consent where consent is the legal basis.

6. Contact

Privacy questions may be sent to privacy@jiraniloans.co.ke or through the customer-support page.